Honest returns forsincereskincare experiments.
If a formula does not align with your skin's biological rhythm, you may return the bottle within 60 days — even if it is fully opened. We cover transit labels and process refunds to your original ledger.
The Ætheria Return Guarantee
60-Day Trial
Open-bottle returns are fully honored for 60 days to test the formulas.
Free Return Labels
Prepaid return labels are generated instantly with zero fees.
Carbon Neutral
All transit emissions are fully offset via certified forestry partners.
Self-Service Return Portal
Verify your order details below to instantly generate a prepaid transit label.
Four steps to initiate a dispatch
Request Prepaid Label
Email care@aetheria.com or sign in to your Vault to request a return label. Enter your order coordinates to generate the PDF.
Repackage Gently
Return the bottle in its original outer sleeve or comparable packaging. Ensure the glass bottle is protected to avoid transit cracks.
Hand Over to Carrier
Affix the prepaid shipping label to your package and drop it off at any authorized courier center. We cover all transit logistics.
Observe Refund Ledger
Once received in our Lyon lab, we inspect the batch and credit your original payment ledger within 3 business days.
Still seeking compatibility?
Rather than return a formula, consult with our skin advisors. We can adjust your diagnostic coordinates and send a tailored alternative batch.